Privacy Policy

Last updated: January 2025

4Drive Seychelles operates as a booking platform connecting travelers with local rental providers on Mahe, Praslin, and La Digue. This policy explains what information we collect, how we use it, and the rights you hold over your data.

Information We Collect

When you submit a booking inquiry or contact form on 4driveseychelles.com, we collect your name, email address, phone number, travel dates, and any preferences you share. The booking widget may capture IP address and browser details to prevent fraud. We do not store credit card numbers; advance payment processing is handled by secure third-party gateways, and we receive only transaction confirmation tokens.

How We Use Your Data

Personal information is shared with the rental company assigned to your booking so they can prepare your vehicle and send the voucher. We use email addresses to confirm reservations, answer questions at [email protected], and occasionally send updates about road conditions on Providence Highway or ferry schedules to Praslin. Phone number +248 4 372 619 appears on vouchers so you can reach our office on Mahe during Mon-Sun: 8:00 AM - 6:00 PM (GMT+4). We never sell contact lists to third parties.

Cookies and Analytics

The site uses cookies to remember your language choice and track which pages receive the most visits. Google Analytics logs anonymized session data-pages viewed, time on site, approximate location derived from IP-to help us understand whether guides about Sans Souci mountain crossings or Beau Vallon access are helpful. You can disable cookies in your browser; core booking functions will still work, though you may need to re-enter preferences.

Third-Party Services

The booking widget embedded on vehicle pages is provided by an external reservation system. That service operates under its own privacy terms and may set additional cookies to maintain your quote across sessions. Payment processors comply with PCI-DSS standards. We review third-party vendors annually but hold no control over their data practices beyond contractual obligations.

Data Retention and Your Rights

Booking records remain in our system for three years to handle disputes, then are archived or deleted. You may request a copy of your personal data, ask for corrections, or demand deletion by emailing [email protected] with "Data Request" in the subject line. We respond within 30 days. If you believe we have mishandled information, you can lodge a complaint with the Seychelles Data Protection Authority.

Changes to This Policy

We update this page when new tools are added or regulations shift. The "Last updated" date at the top will change. Major revisions will be announced via email to recent customers. Continued use of 4driveseychelles.com after modifications means you accept the revised terms.

Questions about privacy practices? Contact our Providence Highway office by phone or email during business hours.